Most people post it to us, in a free pack with a prepaid Royal Mail Special Delivery Guaranteed by 1pm label. You can also come in to 34–35 Hatton Garden, London EC1N 8DX, by arrangement: call 020 4569 2010 first. At the counter you watch every piece being weighed and tested by XRF. The offer comes by email and shows the weight, the carat and the rate. Accept an offer by 3pm (UK time) on a working day and we send the payment that day by instant bank transfer. Accept later, or on a Saturday, Sunday or bank holiday, and we send it the next working day.
A visit is by arrangement. Call 020 4569 2010 first
XRF
Every piece tested before the offer
24 hours
How long the offer stands
Tracked
Signed-for delivery, if you post it
Weighed, tested, offered.
Call 020 4569 2010 first and bring photo ID. We weigh each piece, test it by XRF and make you an offer that shows the weight, the carat and the rate. Before you accept, the offer takes off a rough estimate for stones, watch movements and dental teeth, so the pieces can come back intact if you decline. Nothing is taken out before you accept. After you accept, we take out the stones and the watch movements. A movement is not paid for. A stone that holds its value is paid for on top; one that does not comes off the weight. Ask, and the stones and the movement come back to you. Nothing is melted or altered before you accept.
Paid by instant bank transfer.
Accept an offer by 3pm (UK time) on a working day and we send the payment that day by instant bank transfer. Accept later, or on a Saturday, Sunday or bank holiday, and we send it the next working day. Sellers are paid by instant bank transfer. Or, from 20g of gold, keep it as gold and swap it into fine gold bars at a flat 8%, with no bar fee, except 1% more on a 5g bar and 3% more on a 2.5g bar. If the offer lapses, we make you a fresh one at the new price.
Are you sure you want to sell?
It is the first thing we ask anyone who comes to sell. Gold should only be touched in real need. And if you say no to the offer, your gold comes back to you, free.
Or send it by post.
Open an account and do the one-off ID check, and we send you a free pack, whatever the amount. Put your gold in, seal it and take it to a post office counter. It goes on our prepaid Royal Mail Special Delivery Guaranteed by 1pm label, addressed to our returns address: BE, Suite 53, 101 Clerkenwell Road, London, EC1R 5BX. Keep your proof of posting. It is tracked and signed for. Please don’t post anything to our Hatton Garden office. When your parcel arrives, we weigh and test every piece by XRF, and the offer shows the weight, the carat and the rate. We send the XRF photo only when the reading differs from what you told us, either way. The offer takes off a rough estimate for stones, watch movements and dental teeth, so if you say no, your pieces come back as they were. Nothing is melted or altered before you accept. A visit is by arrangement: call 020 4569 2010 first. We take parcels from within the UK only.
Questions
Do I need an appointment?
A visit is by arrangement. Call 020 4569 2010 first, and bring photo ID.
What do you buy?
Gold of any carat, coins, bars, dental gold and silver.
How do I know what it is worth?
Price it first on the sell counter. Put in the carat and the weight, and it works out the value at the live gold price.
How am I paid?
Accept an offer by 3pm (UK time) on a working day and we send the payment that day by instant bank transfer. Accept later, or on a Saturday, Sunday or bank holiday, and we send it the next working day. Sellers are paid by instant bank transfer.
And if I say no?
Your gold comes back to you, free. If we do not hear from you, it comes back within 14 days.
